How BCP LIFE works
Unlock more from your local area for a whole year. With new benefits constantly being added, the earlier you join, the sooner you’ll start saving.
Show your card at any participating business to unlock an exclusive discount.
Your card includes great monthly benefits, such as a free swim. These refresh each month, giving you a new opportunity to enjoy them regularly throughout the year.
Don't miss out on the growing list of local perks that your neighbours are already discovering.
Local businesses and discounts
BCP LIFE works with local businesses to bring exclusive offers to residents across Bournemouth, Christchurch and Poole.
Participating businesses may promote their BCP LIFE offers in-store, on their websites or through social media. Look out for BCP LIFE signage when visiting participating venues.
To redeem most business discounts, simply show your BCP LIFE card at the point of purchase.
For businesses
If you run a business and would like to become part of BCP LIFE, you can apply to join the scheme and offer discounts or promotions to our residents.
As the programme continues to grow, there may be additional opportunities for businesses to get involved and reach new customers through BCP LIFE.
Need to know more?
Renewal currently costs £10 per year and helps support the ongoing operation of the scheme.
Automatic renewal isn't currently available, so you'll need to renew your membership manually each year.
You can update most personal information, including your address and contact details, through your online BCP LIFE account. If you move within Bournemouth, Christchurch or Poole, simply update your address and continue using your membership as normal.
If your card is lost or stolen, you can request a replacement through your online BCP LIFE account. A replacement card fee of £10 applies.
If you find a BCP LIFE card please return it to BCP Council.
If you’ve completed your application but haven’t received confirmation make sure you check your junk or spam folder.
If you purchase a BCP LIFE card online, you're entitled to a 14‑day cooling-off period starting the day after your purchase.
If you change your mind during this period, you can request a refund. After the cooling-off period has ended, refunds are not usually available.
We're always looking to improve BCP LIFE and welcome feedback from members.
If something hasn't gone as expected or you'd like to make a complaint, you can submit this through our complaints process where it will be reviewed by the appropriate team.
Protecting your personal information is important to us.
We only collect the information needed to verify your eligibility, manage your membership and provide access to BCP LIFE benefits.
Your information is stored securely in professionally managed data centres within the UK and European Economic Area and handled in accordance with UK data protection legislation.
To provide some services, a limited amount of information may need to be shared with trusted partners such as leisure booking or parking providers. Where this happens, only the information required to deliver the service is shared, and it is always handled securely and in line with applicable data protection laws.
Get in touch
If you still need help - no problem. Contact us using our online form.